TransDyne guarantees you savings of 20% to 50% over your current transcription service. TransDyne offers a standard charge of $0.10 per 65 character line. Volume and group discounts are also offered to larger practices, hospitals and professional associations.
Our proprietary software uses the latest developments in internet technologies, electronic data interchange, and digital recorders to transfer documents and manage workflow efficiently. This helps us cut down logistics costs.
As an outsourced transcription service provider, we serve hundreds of clients all over the United States. This gives us the advantage of having large sized operations, with a low base of administrative costs. This is another reason we save on costs, and offer our clients the advantage of a low cost service without compromising on the quality of service.
TransDyne understands the importance of returning charts in a timely manner. We guarantee delivery of your completed transcriptions within 24 hours from the time of uploading the file onto our internet servers. Stat reports will be returned in 4-12 hours from the time of uploading the dictations.
To render excellent and consistent service to all our clients, we have relationship managers and regional managers who take personal care of each of our accounts. This ensures that the TransDyne staff designated to you is aware of your needs and concerns.
Our staff can be reached 24 hours a day, 365 days. All our frontline staff are empowered to solve any customer queries and problems.
One of the biggest advantages of using our transcription service and software is the ease of use. Our system can be used after just a few minutes of training and almost all of our clients have cited the ease of use as one of the prime reasons they use our service.
TransDyne maintains strict quality guidelines and only employs the most experienced transcriptionists. Individual dictations are put through a stringent proofreading process. Our quality assurance department then reviews the documents for proper formatting before sending them to you.
We provide prospective clients the advantage of trying our service for a week's time before signing up with us.
TransDyne provides archived reports on CDs periodically at no extra cost.
TransDyne, while sending confidential patient information over the Internet, uses private leased lines and 128 bit encryption technology. Additionally, TransDyne assumes liability within its service contract to keep all patient information confidential.
All TransDyne's employees are required to sign a confidentiality / non-disclosure agreement.
Electronic communication typically has two areas of vulnerability, the client site and the host site. TransDyne overcomes these by adopting security measures at the client side and TransDyne side.
The possibility of data snooping on the client-end is relatively low since the client connects to the Internet and transfers the data (voice files) using our proprietary web based system (SmartTransfer). Access to this service is available only to authenticated users over a SSL 3.0 channel. All authentication and data communication is 128 bit encrypted.
The site is well protected behind a firewall that audits logins and activity. This site does not allow anonymous logins. All logins are encrypted to ensure maximum security. The internal network is further separated from the Internet by a proxy server, which totally bars all incoming inquiries. Therefore, data can be continuously transferred from the site to the internal network without compromising security.